Resources
Where To Report Abuse
- Supervisor
- Social Worker
- Director of Nursing
- Administrator
- Doctor
- State Survey Agency
- State Licensure Office
- State Ombudsman Program
- Protection and Advocacy Unit
- Medicaid Fraud Control Unit
3. Contact your local state’s site
How Do I File a Concern or Complaint?
Regulations and Rights
State Regulations
Pennsylvania
Chapter 201
Applicability, Definitions, Ownership and General Operation of Long-Term Care Nursing Facilities
Chapter 203Application of Life Safety Code for Long-Term Care Nursing Facilities
Chapter 205Physical Plant and Equipment Standards for Long-Term Care Nursing Facilities
Chapter 207Housekeeping and Maintenance Standards for Long-Term Care Nursing Facilities
Chapter 209Fire Protection and Safety Programs for Long-Term Care Nursing Facilities
Chapter 211Program Standards for Long-Term Care Nursing Facilities
Federal Regulations
(Source)
483.12 Freedom from Abuse, Neglect and Exploitation
483.24 Quality of Life
483.25 Quality of Care
483.60 Food and Nutrition Services
483.60 Food and Nutrition Services
483.80 Infection Control
Hip fracture survivors experience a 10-15% decrease in life expectancy and a meaningful decline in quality of life
Patient’s Rights
(Source)- Be treated with respect
- Participate in activities
- Be free from discrimination
- Be free from abuse and neglect
- Be free from restraints
- Make complaints
- Get proper medical care
- Have your representative notified
- Get information on services and fees
- Manage your money
- Get proper privacy, property and living arrangements
- Spend time with visitors
- Get social services
- Leave the nursing home
- Have protection against unfair transfer or discharge
- Form or participate in resident groups
- Have your family and friends involved